How to Activate and Use Ncell VoLTE for Clearer Calls

How to

Smile Digital Solution

If you are a Ncell user in Nepal looking to upgrade your calling experience with crystal-clear voice quality and simultaneous 4G data usage, VoLTE (Voice over LTE) is the perfect solution. Voice over Long-Term Evolution (VoLTE) is a transformative technology that delivers high-definition (HD) voice calls over 4G networks, offering clearer conversations and the ability to use data simultaneously. In Nepal, Ncell’s VoLTE service enhances mobile communication with faster call setup and superior audio quality.This guide will walk you through how to activate and use Ncell VoLTE service step-by-step, helping you make the most of this modern communication technology.

What Is Ncell VoLTE?

VoLTE stands for Voice over LTE, which means your voice calls are carried over the 4G LTE network rather than traditional voice networks like 3G or 2G. This provides faster call connections and high-definition voice clarity. Ncell offers this service free of cost to subscribers using compatible smartphones across Nepal.

Step-by-Step Guide to Activate VoLTE

Step 1: Check If Your Device Supports VoLTE

Not all phones support Ncell VoLTE technology. Ncell maintains a comprehensive list of compatible devices—from Apple iPhones (iPhone 8 and newer) and Samsung Galaxy models, to Huawei, Xiaomi, Realme, Oppo, and many others. Check if your handset is VoLTE-enabled by visiting Ncell’s official device compatibility list or referring to your phone’s settings.

Step 2: Ensure Your Phone Is Set to Use 4G LTE

Ncell VoLTE requires your device’s 4G network setting to be turned on to function properly. You don’t need to have mobile data enabled during a call, but your phone’s network mode must be set to 4G LTE. Usually, you can enable this by going into your device’s mobile network settings and selecting “4G” or “LTE” as the preferred network mode.

Step 3: Activate VoLTE Service

Activating VoLTE on your Ncell connection is simple. Just dial the USSD code 12311# on your phone’s dialer. This will enable the VoLTE service on your SIM if your device supports it and if you are within 4G network coverage. Once activated, most phones will display a ‘VoLTE’ icon on the status bar during calls.

Step 4: Make VoLTE Calls

With Ncell VoLTE active, your calls will automatically use the VoLTE network when possible. You’ll notice clearer, high-definition voice calls and faster call setup times. Importantly, you can browse the internet, stream videos, or use apps at 4G speeds without interruption during the call.

Step 5: Use Your Regular Voice Packs

You don’t need to buy special packs for VoLTE. All regular Ncell voice packs work seamlessly for VoLTE calls. The call charging remains the same as for traditional voice calls, meaning no surprises on your bill.

Step 6: Troubleshooting VoLTE Activation

• No Ncell VoLTE icon after activation? Make sure your device is compatible and that 4G LTE is enabled.
• Unable to dial 12311# to activate? Confirm you have network coverage and correct dialing procedure.
• Calls not clear? Try restarting your phone or toggling airplane mode to refresh network connection.
• Using a feature phone? VoLTE is not supported on feature phones; upgrade to a VoLTE-enabled smartphone for this service.

List of Ncell VoLTE Compatible Devices

Here are some popular VoLTE-supported devices in Nepal:

Here is a table of devices that support Ncell VoLTE, categorized by brand:

Benefits You Will Enjoy with Ncell VoLTE

• Clearer Voice Calls: High definition sound quality offers a better calling experience.
• Quick Call Setup: Calls connect faster, reducing wait time.
• Multitasking Advantage: Use 4G internet and make calls simultaneously.
• No Additional Charges: VoLTE calls cost the same as regular calls, and the service is free to activate.
• Nationwide Coverage: Available wherever Ncell’s 4G network reaches across Nepal.

How to Know If VoLTE is Working

Once activated, you’ll see a VoLTE icon or HD icon near your signal bar. You can also test it by:

• Making a call and checking if your data connection remains active
• Noticing faster call connection times
• Experiencing clearer voice quality

How to Use VoLTE

After activation:

1. Make Calls: Dial as usual. In 4G coverage areas, calls will use VoLTE for HD quality.
2. Use Data Simultaneously: Browse, stream, or use apps during calls without interruption.
3. Verify VoLTE: Check for the VoLTE/HD icon during calls to confirm the service is active.

Where to Use VoLTE in Nepal

VoLTE is available wherever Ncell’s 4G network is present, covering urban areas like Kathmandu, Pokhara, and Biratnagar, as well as many rural regions. Ensure you’re in a 4G area for optimal performance.

Troubleshooting VoLTE Issues

• No VoLTE Icon: Verify device compatibility, 4G SIM, and settings. Re-dial *123*11# or *17201#.
• Call Quality Issues: Ensure strong 4G coverage, as weak signals may revert calls to 3G/2G.
• Activation Problems: Contact Ncell at 9805554444 or visit an Ncell store.

FAQs

1. Do I Need Mobile Data On for VoLTE?

No, but 4G/LTE settings must be enabled.

2. Can Feature Phones Use VoLTE?

No, VoLTE is limited to compatible smartphones.

3. Are VoLTE Calls More Expensive?

No, rates are the same as non-VoLTE calls, and Ncell voice packs apply.

4. How Do I Confirm VoLTE Is Active?

A VoLTE/HD icon on your screen indicates active service.

Tips for Optimizing VoLTE

• Stay in 4G Areas: Strong 4G signals ensure the best VoLTE experience.
• Use Quality Headsets: Enhance HD audio with good earphones.
• Update Regularly: Keep software updated for compatibility.
• Monitor Battery: VoLTE is efficient, but multitasking may drain battery faster.

Conclusion

Enabling VoLTE on your smartphone in Nepal is easy with Ncell’s straightforward activation process and extensive device support. From iPhones to budget Androids, VoLTE brings HD calls and multitasking to millions. Follow the steps above, check your device’s compatibility, and enjoy a superior calling experience.

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